Contact HM Revenue & Customs (2024)

  • Agent Dedicated Line: Debt Management

    Call HMRC if you're an authorised tax agent and need to discuss your client's debts

  • Agent Dedicated Line: Self Assessment or PAYE for individuals

    Call or write to HMRC about Self Assessment or PAYE if you’re authorised to act as an agent or tax adviser for your client

  • Agent Dedicated Line: tax credits

    Call HMRC about Tax Credits if you’re authorised to act as an agent or tax adviser for your client

  • Aggregates Levy

    Email, call or write to HMRC for help with the Aggregates Levy, including registering for Aggregates Levy, making payments and making returns

  • Air Passenger Duty

    Email, call or write to HMRC if you're an aircraft operator and need help with Air Passenger Duty, including registering and making payments and returns

  • Alcohol and Tobacco Warehousing Declaration

    Use the online form or call HMRC for help using the ATWD online service

  • Alcohol duties: payments

    Call or write to HMRC for help with paying Beer, Wine and Cider Duty

  • Annual Tax on Enveloped Dwellings

    Email, call or write to HMRC for help with ATED, including making payments and returns

  • Automatic Exchange of Information: financial institutions

    Call HMRC with questions about the Automatic Exchange of Information (AEOI) and to get help submitting an AEOI return

  • Bereavement and deceased estate

    Call or write to HMRC for help with tax after someone dies

  • Budd-dal Plant: ymholiadau cyffredinol

    Cysylltwch â CThEM i gael gwybodaeth am gymhwystra, hawlio Budd-dal Plant a rhoi’r gorau i’w gael, newid eich manylion personol, a gwneud cwyn

  • Capital Gains Tax

    Call or write to HMRC for help with Capital Gains Tax, including general enquiries and how to make payments

  • Central Agent Authorisation Team

    Write to HMRC for client authorisation using paper form 64-8

  • Certificate of Tax Deposit scheme: enquiries

    Call or write to HMRC to get help using the Certificate of Tax Deposit scheme

  • Change your address and personal details

    Tell HMRC when you change your address or other personal details

  • Charities and Community Amateur Sports Clubs

    Contact HMRC if your Charity or Community Amateur Sports Club needs help on Gift Aid, Payroll Giving, tax reliefs, VAT or completing a Company or Self Assessment tax return

  • Child Benefit: general enquiries

    Contact HMRC for information about eligibility, claiming and stopping Child Benefit, changing your personal details and making a complaint

  • Child Trust Fund

    Contact HMRC online to find out where a Child Trust Fund is held, or if your child is terminally ill and you want to take money out of their fund or Junior Individual Savings Account

  • Childcare providers

    Call or write to HMRC if you're a childcare provider and need help with Working Tax Credit

  • Childcare Service helpline

    Call HMRC if you need help applying for Tax-Free Childcare, applying for free childcare if you're working or using your online childcare account

  • Climate Change Levy

    Call or write to HMRC for help with the Climate Change Levy, including registering and making payments and returns

  • Complain about HMRC online services

    Complain to HMRC about their digital and online services

  • Construction Industry Scheme: general enquiries

    Call or write to HMRC if you're a contractor or subcontractor within the Construction Industry Scheme for help with queries on the scheme, getting forms and leaflets, and using CIS online

  • Construction Industry Scheme: payments

    Call or write to HMRC for advice on how to make Construction Industry scheme payments

  • Corporation Tax: general enquiries

    Call or write to HMRC for help with general Corporation Tax enquiries

  • Corporation Tax: Group Payment Arrangements Team

    Call HMRC for advice about Group Payment Arrangements

  • Corporation Tax: payments

    Use online forms to contact HMRC for Corporation Tax multiple payments by CHAPS and to tell HMRC a Corporation Tax payment is not due

  • Courier deliveries to HMRC: PO box and BX postcodes

    Use this address if you're a courier for all post items being delivered to a HMRC site that does not accept post, a PO box, or a postcode beginning with BX

  • Creative industry tax reliefs

    Contact HMRC for help with Film Tax Relief, Animation Tax Relief, High-end Television Tax Relief and Video Games Development Relief

  • Crown servants abroad: tax enquiries

    Call HMRC for tax advice if you're a crown servant living abroad

  • Deferred National Insurance contributions: payments

    Call or write to HMRC for help with deferred National Insurance payments if you have more than one job

  • Email, call or write to HMRC for help with the Duty Deferment Scheme

  • Employer PAYE and National Insurance: payments

    Contact HMRC to get help sending payments to HMRC for PAYE Class 1 and Class 1A National Insurance, PAYE late penalties and PAYE Settlement Agreements

  • Employers: expatriate employees

    Call or write to HMRC for tax help if you employ non-UK expatriates

  • Employers: general enquiries

    Contact HMRC with employer enquiries on PAYE, National Insurance contributions, Statutory Payments, stakeholder pensions and student loan repayments

  • Employers: how to confirm an employee tax code

    Call HMRC to check the tax code of one of your employees

  • Employers: stationery and forms ordering

    Call HMRC if you're an employer and need a form or publication that you cannot download

  • Employers: support for new employers

    Call or write to HMRC for advice if you’re a new employer or contractor

  • Employment related securities

    Call or write to HMRC for help with employer enquiries on share schemes

  • Employment status

    Call or write to HMRC to check if you or someone else is classed as employed or self-employed

  • Excise and gambling duties enquiries

    Contact HMRC with your questions about alcohol, tobacco, fuel and gambling duties and warehousing and moving excise goods

  • Excise Movement and Control System: general enquiries

    Email or call HMRC for information about the Excise Movement and Control System (EMCS)

  • Excise Movement and Control System: online services

    Call HMRC for help with registration and enrolment on the Excise Movement and Control System (EMCS) online service

  • Extra Support Team

    Ask HMRC for help if you need extra support because of your condition or circumstances, including if you have difficulty using the telephone or need information in another format

  • Flooding: tax helpline

    Call HMRC for support if flooding has caused you tax problems

  • Fraud: report a benefit thief online

    If you suspect someone of benefit fraud report them online here

  • General guarantee accounts: general enquiries

    Call or write to HMRC if you need help with paying disputed amounts of import duties or VAT, finding out if you can get a general guarantee account or checking your guarantor is approved by HMRC

  • Get help using VAT online services

    Use the online form or call HMRC for help with all VAT online services

  • Get help with the Statutory Sick Pay Rebate Scheme

    Contact HMRC about any rebate on Statutory Sick Pay

  • Guardian's Allowance

    Contact HMRC for help with Guardian's Allowance if you're bringing up a child whose parents have died

  • Help to Save scheme

    Call HMRC if you're having problems using the Help to Save service

  • Imports and exports: general enquiries

    Contact HMRC for help with questions about importing, exporting and customs reliefs

  • Income Tax: general enquiries

    Contact HMRC for help with questions about PAYE and Income Tax, including coding notices and Marriage Allowance and for advice on savings (including ISAs) and claiming tax back on interest

  • Inheritance Tax: general enquiries

    Call or write to HMRC for advice on Inheritance Tax following a death

  • Inheritance Tax: payments

    Post your Inheritance Tax payment to HMRC, or use the online form to get an Inheritance Tax reference number

  • Insurance Premium Tax

    Email, call or write to HMRC for help with Insurance Premium Tax

  • Landfill Tax

    Email, call or write to HMRC for help with Landfill Tax, including registering and making payments and returns

  • Let Property Campaign

    Call or write for help with HMRC's Let Property campaign, including checking if it applies to you

  • Llinell Gymorth y Gwasanaeth Gofal Plant

    Ffoniwch CThEM os oes angen help arnoch i wneud cais ar gyfer Gofal Plant sy'n Rhydd o Dreth, 30 awr o ofal plant yn rhad ac am ddim neu i ddefnyddio'ch cyfrif gofal plant

  • Make a complaint about HMRC

    Call or write to HMRC to complain about the service provided

  • Mineral oil reliefs

    Write or email HMRC if you have approval as a registered dealer in controlled oil and you need to change any of your details

  • Miscellaneous Payments Team

    Call or write to HMRC for help with payments for tax, penalties and enquiry settlements that have a reference beginning with an 'X'

  • Money laundering

    Email HMRC if your business is covered by the Money Laundering Regulations and you have a question about money laundering, or you want to make a money laundering disclosure

  • National Clearance Hub

    Contact HMRC with questions about moving third country goods into, out of, or through the EU

  • National Import Reliefs Unit

    Contact HMRC with questions about import customs reliefs

  • National Insurance: general enquiries

    Contact HMRC for changes of details, rates, credits, Statutory Payments, online statements and for help with gaps in your National Insurance contributions

  • National Minimum Wage enquiries and complaints

    Contact HMRC with employer enquiries about the National Minimum Wage

  • National Yachtline

    Call the National Yachtline if you're sailing your yacht or pleasure craft to the UK

  • New Computerised Transit System

    Email or call HMRC for help with the New Computerised Transit System, Import Control System, Export Control System and using the online services

  • New Computerised Transit System: testing services

    Email HMRC if you're a software developer testing the New Computerised Transit System

  • Non-UK resident employees

    Call or write to HMRC for tax advice if you're a non-UK resident and have been employed in the UK for up to 3 years

  • Non-UK resident entertainers

    Call or write to HMRC for tax advice if you're a non-UK resident entertainer or sportsperson who performs or competes in the UK

  • Non-UK resident landlords

    Call or write to HMRC to register for the Non-resident Landlord (NRL) scheme or for help if you live outside the UK but have rental property there

  • Non-UK residents: Income Tax and Capital Gains

    Contact HMRC for help with Income Tax or Capital Gains Tax if you live or work abroad

  • Non-UK residents: payment

    Contact HMRC if you live outside the UK permanently and need help paying your UK tax

  • Northern Ireland Corporate Tax Office

    Call or write to HMRC for tax guidance about investing in or expanding your business in Northern Ireland

  • Off-payroll working (IR35)

    Contact HMRC for help with enquiries about the off-payroll working rules

  • Offshore Disclosure Facility

    Call HMRC to get advice about the Worldwide Disclosure Facility to make a disclosure for offshore income or assets

  • Oil and gas large businesses

    Email or write to HMRC for help with general enquiries if you're a large business in the oil or gas sectors

  • Online debit and credit card payment support

    Call HMRC if you're having problems paying with a debit or credit card - you cannot make payments using this phone number

  • Overseas customs and tax administrations: help from HMRC experts

    Email or write to HMRC if you're an overseas government administration and want advice

  • Payment problems

    Contact HMRC if you're having problems making a payment

  • Pension schemes

    Contact HMRC for help with pension scheme queries if you're a pension scheme administrator, pension provider or member of a pension scheme

  • Pension schemes: contracted out

    Email or call HMRC to get help with contracting out of the Additional State Pension from the National Insurance Services to Pensions Industry (NISPI)

  • Pension schemes: forms and returns

    Call HMRC for help with filing your pension scheme forms and returns online

  • Personal Transport Unit enquiries

    Contact HMRC if you need to ask about importing a vehicle

  • Plastic Packaging Tax enquiries

    Call HMRC to get help with Plastic Packaging Tax, including general enquiries and changing your details

  • Probate: general enquiries

    Advice on what you need to do to apply for probate

  • Repayments: where to send claim forms

    Send Income Tax repayment forms R40 and R43 to this address

  • Report suspicious HMRC emails, text messages and phone calls

    Contact HMRC to report a suspicious email, phone call or text message that mentions HMRC

  • Seafarers: Income Tax

    Call HMRC with Income Tax enquiries if you work on a ship

  • Seafarers: National Insurance

    Call or write to HMRC with National Insurance enquiries if you are working on a ship or offshore in the oil and gas industry

  • Secure Data Exchange Service (SDES)

    Call or email HMRC for help with the Secure Data Exchange Service (SDES)

  • Self Assessment: forms ordering

    Call HMRC to order Self Assessment forms

  • Self Assessment: general enquiries

    Contact HMRC for advice on Self Assessment and to change your personal details

  • Self Assessment: online technical support

    Use the online forms or call HMRC for help with filing your Self Assessment tax return online, or if you have lost your Government Gateway user ID and password

  • Self Assessment: payments

    Contact HMRC for advice on how to make Self Assessment payments

  • Self-employed: Income Tax

    Contact HMRC if you're self-employed and have an Income Tax enquiry or need to report changes to your personal details

  • Shares and assets valuations

    Email or write to HMRC about the valuation of unquoted shares and other assets

  • Soft Drinks Industry Levy

    Email or call HMRC to get help with Soft Drinks Industry Levy, including general enquiries about registering, warehouses and changing your details

  • Software developers

    Call or email HMRC to get technical information and support if you're a software developer

  • Stamp Duty Land Tax

    Call or write to HMRC for help with Stamp Duty Land Tax and payments

  • Stamp Duty Land Tax: forms ordering

    Use the online form or call HMRC to order Stamp Duty Land Tax forms and payslips

  • Stamp Duty on shares: general enquiries

    Contact HMRC for help with enquiries about Stamp Duty on shares using a stock transfer form, and on land and property transactions made before December 2003

  • Stamp Duty Reserve Tax

    Email, call or write to HMRC for help with Stamp Duty Reserve Tax and payments

  • Stamp Taxes: online services

    Call HMRC for technical help with filing stamp tax returns online

  • Statutory notices: information returns

    Email or write to HMRC with questions about statutory notices and get the postal address to send paper returns to

  • Statutory Payment Dispute Team

    Phone or write to HMRC if you think your employer is paying you the wrong amount of statutory pay, or if you disagree with their decision not to pay you statutory pay

  • Taliadau

    Cysylltwch â CThEM am help gyda thaliadau treth

  • Tax avoidance: getting out of an avoidance scheme

    Email or call HMRC if you're in a tax avoidance scheme and want to leave it

  • Tax credits: general enquiries

    Contact HMRC for help with tax credits, or to report changes to your circumstances

  • Tax credits: payments

    Call or write to HMRC if you have had a 'notice to pay' an overpayment of tax credit and cannot pay the full amount

  • Technical support with HMRC online services

    Contact HMRC with technical problems when using HMRC systems, sending forms online, error messages and using HMRC free software and tools

  • Treth Enillion Cyfalaf

    Ffoniwch neu ysgrifennwch at Gyllid a Thollau EM i gael help gyda Threth Enillion Cyfalaf, gan gynnwys ymholiadau cyffredinol a sut i wneud taliadau

  • Treth Incwm, Hunanasesiad a mwy

    Cysylltwch â CThEF am help gyda Threth Incwm, Hunanasesiad, credydau treth, Yswiriant Gwladol, TWE a mwy

  • Trusts

    Call or write to HMRC for advice about Income Tax and Capital Gains Tax for trusts

  • UK residents: EU tax debt

    Use the online forms, call or write to HMRC if you've been contacted about a tax debt from an EU member state

  • VAT: Annual Accounting and Flat Rate Schemes

    Write to HMRC to change your details if you're in the Annual Accounting or Flat Rate schemes, or want to leave the schemes

  • VAT: general enquiries

    Contact HMRC to report changes to your business or ask questions about VAT (including Making Tax Digital for VAT) and Fulfilment House Due Diligence Scheme (FHDDS)

  • VAT: insolvency

    Send your VAT Return to HMRC if you or your business becomes bankrupt or insolvent

  • VAT: option to tax

    Email, call or write to HMRC for help on deciding how to tax land or buildings for VAT purposes

  • VAT: overseas repayments for non-UK businesses

    Contact HMRC about reclaiming VAT paid in the UK if your business is based overseas

  • VAT: payment slips

    Use the online form or call HMRC to order VAT paying-in slips

  • VAT: registration applications, exceptions and changes

    Use online forms or write to HMRC to register for VAT and keep your VAT registration details up to date

  • VAT: reliefs for disabled and older people

    Contact HMRC for information about VAT reliefs available for disabled and older people

  • Wealthy Team

    Call or write to the Wealthy Team if you deal with them but do not know who your relationship manager is, or think you should be dealing with the unit and are not

  • Ymholiadau TAW, Tollau ac Ecséis

    Cysylltwch â CThEM am help gyda thollau, ecseis a TAW

Contact HM Revenue & Customs (2024)

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